Catering Order Policies
Thank you for your interest in our catering services. We look forward to being part of your event. The following information will be helpful in planning your event.
To serve you in the best possible way, we request three working days’ notice for any catering event to guarantee your specific order and time. More notice, of course, is preferred. Every effort will be made to accommodate your last minute requests.
Delivery Information, Payment Methods and Fees
Cancellation and Refund Policies
All catered functions must be secured by payment before they occur. Payment types include Visa, MasterCard, American Express, Cash, Check, Purchase Orders and Departmental Accounts. There will be an applicable 6.5% local sales tax added to all nonexempt customers as well as a 12% service charge. Organizations with tax exempt status will be required to submit a copy of their exemption Certificate (4) business days prior to their event date.
Changing or Cancelling an Event
All cancellations or changes must take place at least (3) business days before your function. If you do not contact us with a final count within the (3) business days allowed, we will prepare for the estimated number and charge accordingly. If you cancel or change an event after this deadline, some of the expenses already incurred cannot be absorbed and will have to be billed.
Personal Ordering Policies
Returns and Refunds